Buoyweather Support

Website

• Using the charts on the website
• Saving Favorite locations on the website
• What do the flag colors mean?
• How do I enter Lat/Lon values?
• Set unit preferences on the website
• Buoyweather on a mobile device?

Premium

• How do I sign up for Premium?
• Can I get a receipt?
• How to cancel Premium?
• How can I change my billing term from monthly to annual?
• How do I access my membership information?
• How do I renew my Premium membership?

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Troubleshooting issues

• I've paid for Premium, why can't I access it?
• The app opens up at the wrong location
• Login & password issues

Account

• How to update the password on your account
• How to change the email address on your account
• Set unit preferences on your account
• How do I delete my account?
• What is auto-renewal?
• How do I update my credit card information?

App (iOS)

• Set unit preferences in the iOS app
• Using the charts in the iOS app
• Joining Premium through the iOS app
• Saving Favorite locations on the iOS app

App (Android)

• Set unit preferences in the Android app
• Joining Premium through the Android app
• Saving Favorite locations in the Android app

Gift Cards

• How do I redeem a Buoyweather Gift Card?
• How can I purchase a Buoyweather Gift Card?

Company Information

• How can I contact Buoyweather?
• How can I learn more about Buoyweather?