Logo
Submit a request
How can we help?

Website

  • Using the charts on the website
  • Saving Favorite locations on the website
  • What do the flag colors mean?
  • How do I enter Lat/Lon values?
  • Set unit preferences on the website
  • Buoyweather on a mobile device?

Premium

  • How do I sign up for Premium?
  • How to cancel Premium?
  • How can I change my billing term from monthly to annual?
  • How do I access my membership information?
  • How do I renew my Premium membership?
  • Should I get a monthly or annual membership?

Troubleshooting issues

  • I've paid for Premium, why can't I access it?
  • The app opens up at the wrong location
  • Login & password issues

Account

  • How to update the password on your account
  • How to change the email address on your account
  • Set unit preferences on your account
  • How do I delete my account?
  • What is auto-renewal?
  • How do I update my credit card information?

App (iOS)

  • Set unit preferences in the iOS app
  • Using the charts in the iOS app
  • Joining Premium through the iOS app
  • Saving Favorite locations on the iOS app

App (Android)

  • Set unit preferences in the Android app
  • Joining Premium through the Android app
  • Saving Favorite locations in the Android app

Gift Cards

  • How do I redeem a Buoyweather Gift Card?
  • How can I purchase a Buoyweather Gift Card?

Company Information

  • How can I contact Buoyweather?
  • How can I learn more about Buoyweather?

Can't find what you're looking for?

Let us help you!

Submit a request

©2019 Surfline/Wavetrak Inc.