If your membership was purchased through the Buoyweather app, you need to update your payment method through Google Play Store account or your Apple ID. You cannot update billing info through the app.
How to update payment method on the website
1. Sign in to your Buoyweather account on the website, select Account and then hit the Payment and Password from the drop-down menu.
2. Hit SUBSCRIPTION from the tabs at the top of the account page.
3. Hit Add New Card? in the bottom left-hand corner of the SUBSCRIPTION page.
4. Enter the card number, expiry date and CVC code before hitting ADD CARD
The new card you add will automatically become the Primary billing card. Subsequent renewals will be drawn from this card you have added.
Submit a request through our Support Center to have an agent take a look at your account and fix any issues with billing.
Note: if the issue is with a charge declining, there is very little we can do to help. Please contact your bank or card issuer.